When Bar Rescue Meets a Struggling Cigar Bar
It’s always a fascinating story when a local business, such as a cigar bar, faces challenges and seeks the help of an expert like Jon Taffer from Bar Rescue. In this case, a cigar bar in Memphis, Tennessee, managed by the owner’s son, is struggling to stay afloat and turn a profit. Cigar bars, which cater to both drinkers and cigar aficionados, have been around for quite some time, with their popularity surging in the 1990s. However, this particular Memphis establishment wouldn’t be in the spotlight if it weren’t for its current difficulties, which is where Taffer steps in to work his magic and get the business back on track.
The Challenges of Running a Cigar Bar
Cigars may not be everyone’s cup of tea, as they produce a significant amount of smoke and are often considered an acquired taste. However, for those who do appreciate them, the hobby can be quite costly. In this instance, Robb Hunter Jr., the manager of the cigar bar, seems to prioritize chatting with customers over providing efficient service. This approach is unlikely to inspire customer loyalty or boost sales to the desired levels. In other words, lacking the skills to cater to patrons won’t keep the lights on. That’s where Taffer comes in, and if you’re familiar with Bar Rescue, you know he doesn’t mince words or tolerate excuses when it comes to reviving a failing business. The fact that Robb Jr. is running the establishment and spending his father’s money only adds fuel to Taffer’s fire.
Red Flags and the Need for Change
Upon discovering that Robb Jr. prefers to spend his time in the humidor rather than on the floor, Taffer immediately recognizes a significant issue. This behavior indicates that Robb Jr. may not have the necessary knowledge or experience to manage the business effectively. Another red flag arises when Robb Jr. engages in a lengthy conversation with a customer, only to sell them an $11 cigar. A skilled salesperson should be able to upsell without being pushy or overbearing, ensuring that the business meets its financial targets. Furthermore, neglecting customers in need of drinks is a surefire way to draw Taffer’s wrath, as he has no patience for those who fail to prioritize their patrons.
Will Taffer’s Intervention Save the Day?
One can only hope that Robb Jr. has been diligent in maintaining the cleanliness of the establishment, as Taffer is known to shut down businesses that fail to meet his standards in this regard. With his no-nonsense approach and wealth of experience, Taffer may be just what this struggling Memphis cigar bar needs to turn things around and become a thriving hotspot for cigar enthusiasts and casual drinkers alike. As with any Bar Rescue episode, viewers can expect a rollercoaster of emotions, tough love, and valuable lessons in business management.
Follow Us
